Our Services
Services
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HVAC Services
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Operational Assessment
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Planned Maintenance
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Emergency Repair
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Indoor Air Quality
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Energy Optimization
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Building Controls
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Building Analytics
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Design Build Retrofit
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Visual Intelligence
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ThermaClear®
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Why Piedmont Service Group?
Piedmont Service Group is a privately held HVAC mechanical services company serving property owners and operators throughout the Piedmont region of Virginia and the Carolinas. Since 1971, we have partnered with commercial, industrial, institutional, and government organizations to maintain their buildings for safe, healthy, and energy efficient operation.
FAQ
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What services does Piedmont Service Group offer?
Piedmont Service Group offers commercial HVAC planned maintenance, emergency repairs, design-build, retrofits, building automation controls, operational assessments, visual intelligence (documentation of equipment condition through photos and video), and energy analytics.
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Where is Piedmont Service Group located?
Piedmont Service Group has regional offices in Raleigh, Greensboro, Greenville, and Wilmington, NC; Myrtle Beach, SC; and Chesapeake, Danville, and Richmond, VA.
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How can I contact corporate support?
Call the corporate headquarters in Raleigh at (919) 851-5800 or email info@piedmontsg.com
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How much does commercial HVAC maintenance cost?
Commercial HVAC maintenance costs vary based on equipment size, building type, age, accessibility, operating requirements, and scope of work. Piedmont Service Group evaluates each facility before providing a proposal.
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How often should commercial HVAC systems be serviced?
Commercial HVAC systems should be inspected and serviced on a regular, planned maintenance schedule based on the equipment, building use, operating conditions, and manufacturer recommendations. Routine maintenance allows trained technicians to inspect equipment, perform diagnostics, identify developing problems, and address worn components before they become costly failures.
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How quickly can a commercial HVAC technician respond to an emergency?
Piedmont Service Group provides 24/7 emergency HVAC service for commercial and industrial customers, with a response process designed to minimize downtime and restore critical systems quickly. Pre-assigned technicians have access to each system's service history, and real-time tracking helps keep response efficient. Because every emergency differs, actual response and repair times vary by problem type, equipment, location, and parts needed.
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Why is preventive HVAC maintenance important?
Preventive HVAC maintenance identifies developing problems before they become major failures. During planned maintenance visits, Piedmont Service Group technicians inspect equipment, run diagnostics, flag worn components, and recommend repairs or replacement, improving reliability, extending equipment life, maintaining efficiency, and reducing costly downtime.
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How can I reduce energy consumption in a commercial building?
An Operational Assessment can evaluate equipment performance, energy consumption, operating conditions, and potential single points of failure to identify opportunities for improvement.
Piedmont Service Group can develop customized energy optimization strategies based on your building’s systems, operational requirements, and long-term goals. Solutions may include improving existing HVAC system performance, optimizing controls and building automation, identifying equipment upgrades, and implementing energy-saving strategies.
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Can a HVAC retrofit improve energy efficiency?
Yes. An HVAC retrofit can improve energy efficiency when existing equipment, controls, or system operation limiting a building’s performance. The right retrofit strategy depends on the age and condition of the equipment, how the building is being used, energy consumption, operating requirements, and the expected return on investment.
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Are your technicians trained and qualified to work on my commercial HVAC equipment?
Yes. Piedmont Service Group invests in ongoing technician training, keeping crews current on the latest HVAC equipment, technologies, and industry practices. Service calls are backed by managers, project engineers, detailed maintenance plans, and certified energy managers. Technicians are trained and certified on equipment from major manufacturers, including Trane, Carrier, York, Siemens, Johnson Controls, Honeywell, McQuay, Liebert, AAON, and Mitsubishi.